Jiumu Sanitary Ware false propaganda case: "Anti-bacterial rate 99.9%" was considered an exaggerated effect
Recently, Jiumu Sanitary Ware was investigated by the market supervision department for suspected false propaganda. The "anti-bacterial rate of 99.9%" of its publicity was considered an exaggerated effect, which attracted widespread attention from the society. This incident not only exposed the marketing chaos in some companies, but also sounded a wake-up call for consumers. The following is a detailed summary of events and data analysis.
Event background
As a well-known domestic sanitary ware brand, Jiumu Sanitary Ware has long been focusing on "anti-bacterial technology" as its core selling point, and many products are marked with the slogan "anti-bacterial rate of 99.9%". However, after random inspection by third-party testing agencies, it was found that the actual antibacterial effect of some of its products was significantly different from publicity, and the antibacterial rate of some samples was only 80%-90%, which did not meet the claimed standards.
Testing items | Promotional data | Tested data | Difference rate |
---|---|---|---|
Antibacterial rate of toilet seat | 99.9% | 85.2% | 14.7% |
Antibacterial rate of faucet surface | 99.9% | 91.8% | 8.1% |
Shower head antibacterial rate | 99.9% | 88.5% | 11.4% |
Regulatory identification and punishment
In accordance with Article 8 of the Anti-Unfair Competition Law, the State Administration for Market Regulation determined that Jiumu Sanitary Ware constituted false publicity, ordered it to immediately stop the relevant advertising, and impose a fine. The following is a comparison of penalties for similar cases in recent years:
The company involved | Violating content | Penalty amount (10,000 yuan) | Penalty time |
---|---|---|---|
Jiumu Sanitary Bathroom | Exaggerate antibacterial efficacy | 120 | August 2023 |
A Home Appliance Brand | False standard energy efficiency level | 200 | November 2022 |
B Cosmetics Company | Effects of fictitious composition | 80 | March 2023 |
Industry impact analysis
This incident had a chain reaction to the sanitary ware industry:
1.Consumer trust declines: Online public opinion monitoring shows that after the incident was exposed, the proportion of negative evaluations of keywords related to "anti-bacterial bacteria" increased to 43%;
2.Industry standards are becoming stricter: The China Building Materials Association announced that it will revise the "Anti-bacterial Sanitary Ware Products Industry Standard" and add mandatory third-party testing requirements;
3.Competitive market reaction: Brands such as Wrigley and Hengjie quickly removed the "99% antibacterial" slogan and changed to marked the specific test report number.
Consumer Rights Protection Guide
If consumers who have purchased the product involved can protect their rights through the following channels:
Rights protection methods | Operation steps | Time limit requirements |
---|---|---|
Returns and refunds | Contact the original sales channel with the purchase voucher | Within the shelf life |
Complaints and reports | Log in to the National 12315 platform to submit evidence | Within 1 year after discovering quality problems |
Class Action | Join other consumers to entrust lawyers to sue | 3 years of limitations |
Expert opinion
Professor Li from the School of Materials of Tsinghua University pointed out: "There are two major misunderstandings in antibacterial technology at present: one is to directly use the laboratory's ideal environmental data for commercial publicity; the other is to confuse the concepts of 'anti-bacterial' and 'sterilization'. It is recommended that consumers pay attention to whether there is a CMA certified test report, rather than simply believing in advertising slogans."
Latest progress in the event
As of press time, Jiumu Sanitary Ware has issued an apology statement, stating that it will set up a special team to rectify product promotion content and open a free testing channel for the antibacterial series of products sold in the past three years. The subsequent processing will continue to be followed up.
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