Chengdu pet consignment death incident: Huolala platform was sentenced to compensation of 20,000 yuan
Recently, a news about the death of pet check-in has attracted widespread attention. A pet owner in Chengdu checked his pet dog through the Huolala platform, but the pet died due to improper transportation conditions on the way. The court finally ruled that Huolala platform would compensate the pet owner 20,000 yuan. This incident once again triggered public discussion on the standardization of the pet cargo industry.
Event Review
In October 2023, Ms. Zhang, a citizen of Chengdu, placed an order through the Huolala platform and entrusted a driver to transport her pet dog from Chengdu to Chongqing. During transportation, the driver failed to provide ventilation and cooling measures as required, resulting in the death of heatstroke in a high-temperature environment by the pet dog. Ms. Zhang then sued the Huolala platform in court, demanding compensation for the losses.
Court judgment
After trial, the court held that, as the provider of transportation services, Huolala Platform failed to fully inform the special nature of pet consignment, nor did it provide relevant training to the driver, resulting in a tragedy. In the end, the court ruled that Huolala platform would compensate Ms. Zhang 20,000 yuan, including pet value, mental loss fees, etc.
Current status of pet custody industry
In recent years, with the rise of the pet economy, the demand for pet shipment has increased significantly. However, industry standards have not yet been improved and related disputes have occurred frequently. The following are the popular topic data on pet check-in across the Internet in the past 10 days:
| topic | Discussion count (times) | Hot search ranking |
|---|---|---|
| Pet checked to death | 15,000 | TOP 5 |
| Huolala compensation | 12,000 | TOP 10 |
| Pet transportation specifications | 8,000 | TOP 20 |
Netizens discuss
The incident sparked widespread discussion on social media. The following are the main views of netizens:
| Opinion classification | Percentage |
|---|---|
| Support pet owners to protect their rights | 65% |
| Criticizes the platform for poor management | 25% |
| Call for industry norms | 10% |
Expert advice
Pet industry experts point out that pet check-in needs to pay special attention to the following points:
1.Choose a professional pet shipping company: Priority is given to professional companies with qualifications and good reputation.
2.Sign a clear contract: The contract should clarify terms such as transportation conditions, division of responsibilities, etc.
3.Real-time monitoring: The transporter is required to provide real-time positioning and surveillance video.
Industry norms need to be improved
At present, my country has not yet issued a special pet custody industry standard. Experts call on relevant departments to formulate regulations as soon as possible, clarify transportation conditions and division of responsibilities and other details to avoid similar tragedies happening again.
Related legal provisions
| Legal name | Related Terms |
|---|---|
| "Contract Law of the People's Republic of China" | Article 107: Liability for breach of contract |
| "Animal Epidemic Prevention Law of the People's Republic of China" | Article 42: Conditions of animal transportation |
This incident sounded the alarm for the pet custody industry. With the rapid development of the pet economy, protecting pet welfare and regulating industry behavior has become a top priority. Consumers should also be vigilant when choosing services and jointly promote the healthy development of the industry.
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