How did CMCC go offline: Analysis of hot topics and hot content on the entire network in the past 10 days
Recently, the discussion on the service adjustment of China Mobile Communications Group (CMCC) has become a hot topic, especially the topic of "how CMCC goes offline" has attracted widespread attention. This article will combine the hot topics and structured data on the Internet in the past 10 days to analyze the reasons and impacts behind it.
1. Top 5 hot topics on the Internet (last 10 days)
| Ranking | topic | search volume | Main platform |
|---|---|---|---|
| 1 | CMCC service offline | 2,450,000 | Weibo/Zhihu |
| 2 | 5G tariff adjustment | 1,870,000 | Baidu/Toutiao |
| 3 | New rules for number portability | 1,560,000 | Douyin/Kuaishou |
| 4 | IoT package upgrade | 980,000 | Station B/Tieba |
| 5 | WiFi6 coverage progress | 750,000 | WeChat/Xiaohongshu |
2. Analysis of CMCC service offline events
According to the official announcement of China Mobile and feedback from netizens, the main services involved in the offline include:
| Offline service | Time node | alternative | Scope of influence |
|---|---|---|---|
| Some 2G base stations | Before December 31, 2023 | 4G/5G network | Elderly phone users |
| Traditional SMS package | January 15, 2024 | Converged communication services | Enterprise customers |
| International roaming discount package | Processing has been stopped | Global Access Rights | Outbound users |
3. The five issues that users are most concerned about
Through public opinion monitoring, it was found that users’ focus is mainly on the following aspects:
| question | frequency of occurrence | official response |
|---|---|---|
| Can 2G mobile phones continue to be used? | 38.7% | Can apply for free replacement |
| Will tariffs rise? | 25.2% | Promise not to increase prices for 3 years |
| How to deal with the original package | 18.9% | Automatically upgrade to new packages |
| Changes to offline business halls | 12.4% | Some outlets will be integrated |
| Enterprise dedicated line service | 4.8% | Launched cloud network integration solution |
4. Summary of opinions of industry experts
In response to this service adjustment of CMCC, many experts expressed their opinions:
| expert | institution | core ideas |
|---|---|---|
| Wang Jianjun | Communications Research Institute | The inevitable trend of technology iteration |
| Li Fang | consumer association | Need to strengthen transitional services |
| Zhang Mingyuan | internet lab | Preparing for 6G deployment |
5. User response suggestions
1.Check service status in real time: Confirm whether the service you use is within the adjustment range through the 10086 hotline or the mobile business hall APP
2.Back up important information: For SMS services that are about to go offline, it is recommended to export historical information in advance.
3.Participate in the exchange event: 2G users can enjoy terminal subsidies of up to 300 yuan
4.Focus on alternatives: The newly launched 5G messaging service may bring a better experience
5.Multi-channel feedback issues: Make suggestions through official Weibo, WeChat service accounts and other channels
This CMCC service adjustment is an important part of the technology upgrade of the communications industry. Although it may cause inconvenience in the short term, it will improve the overall network quality and service level in the long term. It is recommended that users treat it rationally and actively cooperate with the transition plan.
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